2090 Wagner St., Vandalia, IL 62471 Email Iconsales@octochem.com

ADDITIONAL SERVICES

ServicesWhen you work with our support team, it listens and defines a customized sample packaging solution, from size, to labeling, to inserts and shipping method. Sample container labels, packing slips, product inserts and shipping labels can be printed with your company logo. Inserts describing product performance or special promotions can be specified by you and changed as needed. The OctoChem staff understands that each sample is “an ambassador for the Client”. For this reason our support team will give special attention to the product integrity at assembly, the visual presentation of the package and to the outcome analysis of the customer evaluation.

This is the fastest growing part of our business. We can set up an e-commerce site for you that allows easy ordering of your products through a web based credit card system. If products are needed in special packaging, or in less than minimum quantity, we can handle your distributing efforts. Our team takes the order, processes the order, ships the order, invoices for the order, and collects the payment. We also manage inventory, labels, sizing, brochures, packaging, MSDS, and C of A’s. Many companies today use us to help expedite orders directly to their end user. Let us bring this value added service directly to you.

This is our “One Off” service. As an example: A customer needs a product in drums versus a tote. We can provide this service for you. Simply forward the tote to us and we will acquire the drums to repackage the material in correct weight and ship it direct to you or your customer.

Do you need packaging that makes an impact with potential customers? We can help you to put together specialized packaging or kits that will not only contain but will complement and present your product in an impressive manner.

We handle both liquids and powders. No matter what the size or what the need, we are there to do what it takes to help you service your customer. Hazardous materials are our specialty and we also offer GMP packaging capabilities.

Daily reports are generated from our systems and are posted on a secure web platform for our customers’ use. These reports include, but are not limited to: Shipped Orders, Inventory on Hand, Delayed Shipments and Non-conforming Material Reports. The information generated from these reports can be used to help manage and measure the success of your sample program.

Sample Request information is automatically downloaded directly to our systems from a secure website. The information can include application purpose, auto e-mail shipment notifications, assigned sales representatives and shipment delivery type preferences. Our customer service center acts as an extension of your internal process while we remain transparent. System demonstrations are available to perspective clients. Let the OctoChem team show you what we can do to get your samples into the hands of your clients.

Our team will work with you to custom design a sample program that meets the needs of your organization, your sales objectives, your customer base and your markets. Let us help your company secure that critically important “First Impression” and competitive edge!

Many companies have the need to acquire additional warehousing space. Our central U.S. location offers great value from a distribution perspective. This allows us to cover a greater portion of the U.S. and provide faster service times and more competitive freight rates. We have extended hazardous and non-hazardous storage capabilities available to meet your needs.

This process is for recovering product from damaged containers stored in your warehouses or that were damaged in shipping. This service includes removal from over-packs, product inspection and repackaging into new clean containers as needed. This is ideal for dented or damaged drums, ripped bags, etc., where the product still has value and integrity.

The OctoChem Life Sciences Division is a marketing services partner for any company that manufactures reagents for the Life Sciences or Biotechnology industries. OctoChem Life Sciences specializes in macro molecular liquid transfer and repackaging for sample purposes or small order sales. OctoChem Life Sciences has the staff and the facilities to handle any type of biologically labile molecule and the expertise to do it right. Any protein, DNA, RNA molecule, cell line, labeled and unlabeled antibody can be repackaged into sample containers according to your specifications. Whether the product requires repackaging under sterile or anaerobic conditions, the OctoChem Life Sciences (LS) team is there to ensure its biological activity.